Shipping Policy
At LIMER Ht, every order is carefully processed, inspected, and packaged to ensure it reaches you in perfect condition. This policy sets out the shipping methods, production timeframes, and transit schedules for all orders placed on our website.
Order Processing & Production Time
To reduce waste and uphold our commitment to quality, items in our catalog are fulfilled with care. Standard order processing and preparation typically takes 2 to 4 business days (Monday through Friday, excluding public holidays) before departure from our fulfillment centers.
Shipping Rates & Delivery Estimates
We work with trusted global carriers (including USPS, FedEx, DHL, and local postal partners) to deliver your packages reliably.
| Destination | Estimated Transit Time | Shipping Rate |
|---|---|---|
| Domestic (United States) | 3 to 7 business days | Calculated at checkout / Free over promotional threshold |
| Canada & United Kingdom | 5 to 10 business days | Calculated at checkout |
| International (Rest of World) | 7 to 15 business days | Calculated at checkout |
Note: Delivery timeframes are estimates and commence from the date of dispatch rather than the date of order. Transit times may occasionally be extended due to customs clearance, extreme weather events, or high-volume carrier seasons.
Shipment Confirmation & Tracking
Once your order has been dispatched, you will receive an automated shipping confirmation email containing your tracking number and carrier link. Please allow 24 to 48 hours for the carrier's tracking system to update with initial scan events.
Customs, Duties & Taxes
For international orders, import duties, taxes, and customs handling fees may apply depending on the destination country's regulations. Unless specified otherwise, LIMER Ht is not responsible for customs fees incurred on international shipments. Any such charges are the responsibility of the recipient.
Damaged, Lost or Incorrect Shipments
If your package arrives visibly damaged or containing an incorrect item, please notify us within 7 days of delivery at contact@limerht.com with clear photos of the packaging and items. If a package is confirmed lost in transit by the carrier, we will promptly arrange a replacement or issue a full refund.
Delivery Address Accuracy
Please double-check your shipping address prior to completing checkout. If you notice an error in your address, email us immediately at contact@limerht.com within 12 hours of ordering. We cannot redirect packages once dispatched.
Contact Us
If you have any questions regarding your shipment or delivery status, please contact our support team at contact@limerht.com.